Contact Information for CouchGuard
We are a 100% online store and all correspondence is via email. We do ask for a mobile number if you fill in the form below so we can send a server based text message if you entered your email address incorrectly.
We do allow pick ups from our Thomastown warehouse but we do ask you email prior to confirm someone is in. Weekdays only plus we only take cash.
Frequently Asked Questions
What are the Leather Colour Changers and how do I choose the colours from the drop down menu?Tim Wheeler
The Leather Colour Changers are the pigments that make up the actual colour. For example, Beige is made from Ochre, Black and White pigment so you would receive them in the kit. White on the other hand is made from just White Pigment but you would receive Ochre, Black and Brown pigments. You can't choose the actual colours. We provide the Colour Changers depending on what colour repair kit you order.
What does the leather paint end up feeling like after application?Tim Wheeler
The product is specifically for leather. After its applied, your couch will still look, feel and smell like leather.
Can I use this product on vinyl?Tim Wheeler
Yes you can use this on vinyl / bonded leather. Some, not all vinyls may need the Leather Sealer applied after if it feels tacky when dry.
I have your samples and one colour is the same but called something different. Can I still use your colour?Tim Wheeler
Certainly. It makes no difference what the colour is called, as long as it looks the same.
What does the LB and PL stand for?Tim Wheeler
LB is short for Lazy Boy and PL is short for Plush. This means we have match these colours to some of their leathers.
Can I use Acetone to clean the leather?Tim Wheeler
No. Acetone will will damage the components used during the tanning process and the fibre structor of the leather.
I’ve heard that once leather is dyed, it can feel harder?Tim Wheeler
Only if the leather is hard to start with. Our Leather Colour doesn't change the look, feel or smell of the leather. You should apply our Leather Conditioner after the recolouring process is done and completely dry - approximately 24-48hrs depending on the climate.
How much leather colour is needed to recolour a couch and whats in each kit?Tim Wheeler
Click or Tap on the "In The Box" tab when you're on the products page to reveal a detailed list of whats in each kit plus there is a "Coverage Ideal For..." under each kit.
Send Us a Message
We are a 100% online business and ALL correspondence is via email only.
All orders are via the website please.