General questions regarding CouchGuard products. FAQ’s regarding CouchGuard products including how to measure a recliner cable. We are a 100% online store with no phone number.
All correspondence is via email.
Whats the difference between the KDDY022 & KDDY022A Battery?
A. The KDDY022 uses the 6pin adaptor plus seperate charger to charge. This is because these batteries are generally mounted up under the recliner. The KDDY022A uses the recliners original power supply to charge.I would like to know how much coverage each different size kits covers?
A. Simply click or tap on the "In The Box" tab on the products page. Thats the Leather Repair Kits page.
Can I use the leather cleaning kit on blue leather?
Yes. You can use the Comprehensive Leather Care kit on all coloured leathers and not just white. This kit is designed for pigmented and finished leathers.
What’s the difference between Scotchgard & Couchguard?
CouchGuard Fabric Protection is waterbased, non toxic and contains no harmful chemicals were as Scotchguard is a solvent so its flammable and contains chemicals now deemed to be unsafe. Scotchguard™ or Scotchgard™ is also a registed trademark and just a well known brand.
What are the Leather Colour Changers and how do I choose the colours from the drop down menu?
The Leather Colour Changers are the pigments that make up the actual colour. For example, Beige is made from Ochre, Black and White pigment so you would receive them in the kit. White on the other hand is made from just White Pigment but you would receive Ochre, Black and Brown pigments. You can't choose the actual colours. We provide the Colour Changers depending on what colour repair kit you order.
Can I use this product on vinyl?
Yes you can use this on vinyl / bonded leather. Some, not all vinyls may need the Leather Sealer applied after if it feels tacky when dry.
What does the LB and PL stand for?
LB is short for Lazy Boy and PL is short for Plush. This means we have match these colours to some of their leathers.
Whats the update on my order progress?
A. Emails are sent to you when the order has been shipped. If you selected a premium postage option ie: with tracking or Express Postage, then a seperate email regarding the tracking number is also sent.
How much leather colour is needed to recolour a couch and whats in each kit?
Click or Tap on the "In The Box" tab when you're on the products page to reveal a detailed list of whats in each kit plus there is a "Coverage Ideal For..." under each kit.